This Privacy Policy describes how your personal information is collected, used, and shared when you visit, interact with, or make a purchase from this website (the “Site”).
By using this Site or submitting your information, you agree to the practices described below.
When you visit the Site, we automatically collect certain information about your device and browsing behavior. This may include your web browser, IP address, time zone, and cookies installed on your device.
As you browse, we collect information about:
• Pages and products you view
• Referring websites or search terms
• How you interact with the Site
We refer to this as “Browsing Information.”
We collect this information using:
• Cookies
• Log files
• Web beacons, tags, and pixels
More information about cookies: http://www.allaboutcookies.org
We collect personal information when you voluntarily provide it, including when you:
• Make a purchase
• Fill out a form
• Sign up for emails or text messages
• Register for training, services, or events
• Contact us
This may include:
• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information
We refer to this as “Personal Information.”
By submitting your information through the Site, you consent to receive communications from us, including:
• Emails
• Phone calls
• Text messages (SMS), where applicable
These communications may include educational content, training tips, updates, and promotional messages related to our services.
You can opt out at any time (see below).
1. Provide Services
• Process orders and payments
• Deliver products or services
• Send confirmations and updates
2. Communicate With You
• Respond to inquiries
• Provide support
• Share important service-related updates
3. Educational & Promotional Messaging
We use your contact details (name, email, phone) to:
• Share dog training education and resources
• Provide tips, guides, and behavioral insights
• Send offers, announcements, and promotions
• Inform you about programs, events, or services
4. Improve Our Website
• Analyze usage and behavior
• Optimize user experience
• Measure marketing performance
5. Security & Fraud Prevention
• Detect suspicious activity
• Protect our business and users
If you provide your phone number, you may receive text messages (SMS) from us.
These may include:
• Appointment reminders
• Training updates
• Educational tips
• Promotional messages
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by:
• Replying STOP to any message
• Contacting us directly
For help, reply HELP or contact us via the Site.
We will never sell or share your phone number for third-party marketing purposes.
You can opt out of communications at any time:
• Emails → Click “unsubscribe” in any email
• Text messages → Reply STOP
• Direct request → Contact us
Please note: You may still receive non-promotional messages (e.g., order confirmations, service updates).
We share your information only as necessary to operate our business.
This may include:
• Analytics providers (e.g., Google Analytics)
• Payment processors
• Email and SMS platforms
• Service providers supporting our operations
These partners are required to protect your data.
We may also disclose information if required to:
• Comply with laws
• Respond to legal requests
• Protect our rights and safety
We may use your information to provide relevant advertising.
Learn more:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
Opt-out options:
• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
• DAA: http://optout.aboutads.info
We do not currently respond to “Do Not Track” browser signals.
Depending on your location, you may have the right to:
• Access your data
• Correct your data
• Request deletion
• Withdraw consent
To exercise your rights, contact us using the details below.
For European residents, your data may be processed outside Europe, including in the United States and Canada.
We retain your information as long as necessary to:
• Provide services
• Maintain business records
• Comply with legal obligations
You may request deletion at any time.
This Site is not intended for individuals under 18. We do not knowingly collect data from minors.
We may update this Privacy Policy periodically. Changes will be posted on this page.
For questions, requests, or concerns, please contact us via the email provided on the Site.